Privacy Policy

 

Introduction
Welcome to Humanised Web & Graphic Design Solutions (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws.

Information We Collect
We collect various types of information in connection with the services we provide, including:

1. **Personal Information:**
– Name
– Email address
– Phone number
– Billing and shipping address
– Payment information (processed securely through third-party providers)
– Any other information you provide directly to us

2. **Non-Personal Information:**
– Browser type and version
– Operating system
– IP address
– Cookies and usage data

How We Use Your Information
We use your information to:

1. **Provide and Improve Services:**
– Fulfill your orders for downloadable stationery designs
– Manage and deliver website design, SEO, and website care services
– Personalise your experience on our website
– Improve our website and services

2. **Communications:**
– Send order confirmations, invoices, and updates
– Respond to your inquiries and provide customer support
– Send marketing communications and promotional offers (with your consent)

3. **Legal and Compliance:**
– Comply with legal obligations
– Protect our rights and property

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as follows:

1. **Service Providers:**
– We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processors and email service providers.

2. **Legal Requirements:**
– We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security
We implement a variety of security measures to ensure the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options.

Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Your Consent
By using our site, you consent to our website’s privacy policy.

Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Louise Griffiths, Humanised Web & Graphic Design Solutions
Email: louise@humanised.com.au

This Privacy Policy is effective as of May 17, 2024. Thank you for trusting Humanised with your personal information. We are committed to providing you with exceptional service while safeguarding your privacy.